NHPF remains very concerned regarding the overall health and well-being of our 25,000 residents during the Covid-19 crisis. We have been actively working with our third-party management companies in taking steps such as increased cleaning of common areas, limiting resident contact except for emergency situations and, through our resident services program subsidiary Operation Pathways, providing information about resources for financial assistance, food, medicine, transportation, and needed supplies. In addition, we have placed a moratorium on all evictions for non-payment of rent for the duration of this crisis and are actively engaging our residents who have been financially impacted to discuss payment plans. We fully appreciate the social and emotional tolls the length of this crisis have taken on our residents and we will follow all local and state government directives regarding the reopening of our sites and community centers. The safety and well-being of our residents remains our highest priority.

RESIDENT VOICES

Leonard

Leonard is a resident at St. Luke’s Plaza in St. Louis, Missouri. He came to the Operation Pathways community center looking for help from Jean, the resident services coordinator. Leonard was struggling financially with a part-time job that paid poorly and didn’t offer any health insurance benefits.

Jean worked with Leonard to design and draft a résumé and cover letter, and practice interview skills. Jean also helped Leonard find job opportunities, and soon he had submitted his résumé for several open positions. While he hoped that his job search would be a quick and easy process, it didn’t turn out that way.

Leonard felt like giving up along the way, but Jean encouraged him. After six months, Leonard’s hard work paid off as he was offered a full-time position as a custodian—a position that offered better pay and health insurance benefits.

“I’m really glad Jean was there to help and make it work,” Leonard said.

Where Leonard lives matters.

St. Luke’s Plaza, St. Louis, Missouri