RESIDENT VOICES

Leonard

Leonard is a resident at St. Luke’s Plaza in St. Louis, Missouri. He came to the Operation Pathways community center looking for help from Jean, the resident services coordinator. Leonard was struggling financially with a part-time job that paid poorly and didn’t offer any health insurance benefits.

Jean worked with Leonard to design and draft a résumé and cover letter, and practice interview skills. Jean also helped Leonard find job opportunities, and soon he had submitted his résumé for several open positions. While he hoped that his job search would be a quick and easy process, it didn’t turn out that way.

Leonard felt like giving up along the way, but Jean encouraged him. After six months, Leonard’s hard work paid off as he was offered a full-time position as a custodian—a position that offered better pay and health insurance benefits.

“I’m really glad Jean was there to help and make it work,” Leonard said.

Where you live matters.