NHPF remains very concerned regarding the overall health and well-being of our 25,000 residents during the Covid-19 crisis. We have been actively working with our third-party management companies in taking steps such as increased cleaning of common areas, limiting resident contact except for emergency situations and, through our resident services program subsidiary Operation Pathways, providing resources for financial assistance, food, medicine, transportation, and needed supplies. In addition, we have placed a moratorium on all evictions for non-payment of rent for the duration of this crisis and are actively engaging our residents who have been financially impacted to discuss payment plans. We fully appreciate the social and emotional tolls the length of this crisis have taken on our residents and we will follow all local and state government directives regarding the reopening of our sites and community centers. The safety and well-being of our residents remains our highest priority.

RESIDENT VOICES

Patricia Staten, The Roundtree Residences

The Executive Director of Operation Pathways, Ken White, often remarks, one of the greatest challenges during this time of the pandemic at our properties is the need for residents to be connected to the internet. This issue has affected every age demographic from school-aged children attending classes online, to unemployed adults looking for work and applying for benefits, to seniors shut in and suffering from social isolation. 

Through a grant from DC Housing Finance Agency, we were able to purchase tablets and provide 1-year of high-speed internet access to 100 of our neediest residents in DC. Our on-site resident services coordinators have supplied them with instructions and resources to help them use their new tablets to fit their needs.

Mrs. Staten, a resident at Roundtree Residences, had been using an old flip phone to communicate with friends and family during the pandemic, many of whom live far away. When Mrs. Staten received her new tablet, the RSC helped her make a video call to her daughter in California, and she got to meet her newest grandchild, Gigi, and the joy was palpable!

See it here.  

Where Mrs. Staten lives matters.

The Roundtree Residences, Washington, DC